Complaints Handling by Jo Russell

19 June 2019 at 7:45pm BST
Norwich Study Club
11 places available

Watch Jo Russell's video on "Complaints Handling" and discuss what we have learnt

Learning outcomes

Participants will have a better knowledge and understanding of how to deal with complaints in a positive way in their practices for the benefit of both staff and patients

Location address
The Assembly Rooms, Norwich

Attendees

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