Head nurse course Part 6. Managing conflict in the team
29 January 2022 at 9:30pm GMT

Dhru Shah and Jo Russell

Overview of the Head Nurse course:

Welcome to this amazing course dedicated to the Head Nurse and the dental team. This is a one-of-a-kind course that has never been done before ….. anywhere! This is the kind of course that is applicable to everyone. It is the Head Nurse course but what we share will be valuable for every single member of the team. It encompasses knowledge on management, leadership, personal development, professional development and so much more.


There is a workbook that can be used with this course and you can also apply for a qualification.


If you like what you hear in this course, share it with your colleagues and everyone. No-one, NO OTHER CPD PROVIDER, I repeat NO OTHER CPD PROVIDER will be able to share the breadth and depth of content that this course will share. It’s been built for you to go beyond yourself and to grow beyond yourself.


Part 6. Managing conflict in the team.

The success of any team is dependent on managing conflict and maintaining harmony in the team.


  • You will get a better grasp of how to manage conflicts and negative team members. 


  • Know about Emotional intelligence
  • Tips on non-verbal communication
  • How conflict arises and what causes it
  • Practical tips on managing conflict


By the end of this talk:

  • The learner will get a better grasp of how to manage conflicts and negative team members.


You can now view the recorded CPD version of this Tubules Live here.


Please download and print this workbook to accompany the whole course:

Content available to subscribers only