Recorded at the Practice Plan practice managers and owners conference in 2015. This series provides 5 short lectures on tips to achieving successful practice business outcomes.

The series:

Effective patient communication - Dr. Simon Tucker

In this video, Dr. Simon Tucker provides some useful communication tips, for you as a team, to help make your patients feel valued and comfortable. This is an excellent lecture for you to incorporate, with tips for your initial consultation through to gaining more acceptance of your treatment plans with good communication techniques.

Aims and objectives:

  • Understand how to gain the correct information from a patient history
  • How to gain patient trust and confidence
  • Understand how to educate the patient in 15 minutes
  • Understand how to gain more acceptance of your treatment plans with good communication techniques

A strategic plan to develop your practice - Les Jones

Les Jones details a very simple planning model, a powerful plan for the future of your dental practice.

Aims and objectives:

  • Understand how to develop a 4 step process, to develop a strategic plan
  • Understand the vision for your practice
  • Your goals and your strategic methods
  • Gain an insight on how to develop actions and tasks for how you will achieve this

Leadership vs management - Chris Barrow

Chris Barrow talks about the difference between leadership and management. As practice owners and managers, these roles have to be performed separately. Very useful talk for practice owners

Aims and objectives:

  • Understand the difference between leadership and management
  • Understand the traits required of a leader who is a practice owner

5 top marketing tips - Les Jones

This short video from Les Jones provides some great tips on increasing the effectiveness of your marketing activity. Very useful, gain some information to get your marketing moving forward.

Aims and objectives:

  • Understand where and when to start your marketing
  • The importance of measurement
  • Understand the importance of clear propositions
  • Some important tips for your website
  • Understand the importance of training your team

5 tips on business management for your practice – Nigel Jones

In this short talk Nigel Jones details the 5 top tips for business measurement in your practice and how you can introduce business measurement to your practice

Aims and objectives:

  • Understand the importance of having a vision, and goals, to define measurement targets
  • How to make the most of practice management systems
  • Gain an overview of how to handle, present and gain the measurement data

5 videos
50 mins CPD/CE