Communication skills. Part 1

Posted on 09 November 2020
Content available to premium subscribers only
80 mins CPD/CE
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Aims and objectives:

Gain an understanding of communication skills, taking into consideration:

  • Confidence and knowledge when dealing with successful communication
  • What motivates and demotivates teams and how to influence this
  • Theories of motivation and how to apply them
  • Strong leadership and management and how to achieve it
  • The communication chain and managing conflict
  • Attitudes, values and beliefs for successful communication

View all videos in the series: Communication skills

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