Effective patient communication Part 2

Posted on 05 September 2015
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13 mins CPD/CE
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Filmed at the Practice Plan Conference in Manchester in 2015. To view the full set of lectures click here.

In this lecture, Simon Tucker provides some useful communication tips for you as a team to help make your patients feel valued, comfortable. He talks about how you can gain excellent information from patients in a very short time period.

Aims

1. Understand how to gain the correct information from a patient history

2. Understand how to gain patient trust and confidence

3. Understand how to educate the patient in 15 minutes

4. Understand how to gain more acceptance of your treatment plans with good communication techniques

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