Tips for effective communication in the dental practice

Posted on 23 August 2017
Content available to premium subscribers only
60 mins CPD/CE

Aims and objectives:

  • Understand what effective communication entails
  • Explore why effective communication is important in your practice
  • Managing communication with different patients - the nervous patient, the complaining patient, the aggressive patient
  • Understand the barriers to communication and how this can be managed
  • Tips on improving communication skills for your team

Verifiable CPD - 60 minutes

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