Description
Overview of the Head Nurse course:
Welcome to this amazing course dedicated to the Head Nurse and the dental team. This is a one-of-a-kind course that has never been done before ….. anywhere! This is the kind of course that is applicable to everyone. It is the Head Nurse course but what we share will be valuable for every single member of the team. It encompasses knowledge on management, leadership, personal development, professional development and so much more.
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There is a workbook that can be used with this course and you can also apply for a qualification.
If you like what you hear in this course, share it with your colleagues and everyone. No-one, NO OTHER CPD PROVIDER, I repeat NO OTHER CPD PROVIDER will be able to share the breadth and depth of content that this course will share. It’s been built for you to go beyond yourself and to grow beyond yourself.
Part 6. Managing conflict in the team.
The success of any team is dependent on managing conflict and maintaining harmony in the team.
Aim:
- You will get a better grasp of how to manage conflicts and negative team members.
Objectives:
- Know about Emotional Intelligence
- Tips on non-verbal communication
- How conflict arises and what causes it
- Practical tips on managing conflict
By the end of this talk:
- The learner will get a better grasp of how to manage conflicts and negative team members.
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Please download and print this workbook to accompany the whole course:
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Head Nurse Course Workbook_Oct 2022.pdf
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Links to the entire Head Nurse Course:
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Head Nurse course. Part 1. Creating trusted teams. Recorded
Head Nurse course. Part 2. Building your leadership. Recorded
Head Nurse course. Part 3. Unlocking communication. Recorded
Head Nurse course. Part 4. Motivating your team. Recorded
Head Nurse course. Part 5. Appraisals for your team. Recorded
Head Nurse course. Part 6. Managing conflict in the team. Recorded
Head Nurse course. Part 7. Task and time management. Recorded
Head Nurse course Part 8. The art of delegation. Recorded
Head Nurse course Part 9. Nurse team meetings. Recorded
Head nurse Course. Part 10. Staff rota management. Recorded
Head Nurse course. Part 11. Training new team members. Recorded
Head Nurse course. Part 12. Stock management. Recorded
Head Nurse course. Part 13. Daily, weekly and monthly check. Recorded
Head Nurse course. Part 14. Audits. Recorded
Head Nurse course. Part 15. Health and safety at work. Recorded
Head Nurse course. Part 16. Risk assessments and COSHH. Recorded
Head Nurse course. Part 17. Legionella. Recorded
Head nurse course Part 18. The sterile set up for surgical procedures. Recorded.
Head Nurse course Part 19. The decontamination cycle for surgical instruments. Recorded